* Terms and Conditions for an online pet food store with delivery services between 2 to 3 working days after payment:

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Terms and Conditions for 
THE PET FOOD STORE 

1. Introduction

Welcome to The Pet Food  Store. These terms and conditions ("Terms") govern your use of our website and services, including purchasing pet food and related products from our online store. By accessing and using our website, you agree to comply with these Terms.

2. Products

We offer a wide range of pet food products, including dry food, wet food, treats, and supplements, all available for purchase through our online store.

Product availability is subject to change, and we reserve the right to modify or discontinue any product without prior notice.

3. Orders

All orders placed on our website are subject to acceptance and availability.

We reserve the right to refuse or cancel an order at our discretion, especially in cases of suspected fraud or when stock levels are insufficient.

4. Payment

Payment for orders must be completed at the time of purchase.

We accept a variety of payment methods, including credit cards, debit cards, and other payment processors available on our checkout page.

All prices are listed in rands and are inclusive of applicable taxes unless otherwise stated.

5. Delivery

Orders will be processed and shipped within 2 to 3 working days after the payment has been successfully completed.

Delivery times may vary depending on your location, but we aim to ensure prompt delivery.

We offer local options and use reputable carriers to deliver our products.

Please ensure that the shipping address you provide is accurate. We are not responsible for delays or non-delivery due to incorrect information.

Shipping costs are calculated during the checkout process and are based on the delivery location and order size.

6. Returns and Refunds

We offer a 7 day return policy for unopened and unused products. If you wish to return an item, please contact us within 14 days of receiving your order.

Returns will only be accepted if the product is in its original packaging and condition.

For defective or damaged items, please contact us within 48 hours of receiving your order. We will arrange for a return and provide a refund or replacement.

7. Customer Responsibilities

It is the customer’s responsibility to ensure that the pet food products ordered are suitable for their pet’s needs, including checking for any allergies or dietary requirements.

Please consult with a veterinarian before making any significant changes to your pet’s diet.

8. Limitation of Liability

We are not liable for any damages or losses arising from the use of our products, including any adverse health effects on your pet. By purchasing our products, you agree to use them at your own risk.

9. Privacy and Security

Your privacy is important to us. We collect and process personal data in accordance with our privacy policy. By purchasing from our store, you consent to the collection and use of your personal information as described in the policy.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be reflected on this page, and the updated Terms will become effective as soon as they are posted.

11. Governing Law

These Terms are governed by and construed in accordance with the laws, Any disputes arising under or in connection with these Terms shall be resolved in the courts of South Africa.

12. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Email: thepetfoodstore169@gmail.com

Phone: 0642898425